System Landscape

6 systems in a fictional e-commerce company. Click to explore each system. All data shown is mock data for demo purposes only.

Shopify Plus

E-commerce Platform

Product catalog, orders, customers, 18 markets, checkout, B2B price lists. Taiga theme (Liquid). Partner: Ranosys.

productsorderscustomers

Recharge

Subscription Management

Subscriptions, recurring billing, skip/pause/cancel. Blade refills are the core product. Customer Portal.

subscriberseventsmetrics

Business Central

ERP — Accigo

Sales orders, payments, invoicing, inventory. CodeUnit (PSP Connect) receives webhooks. Adjust cost issues.

salesOrdersadjustCostJobsunmatchedPayments

Klaviyo

Marketing Automation

Email and SMS. Flows (welcome, winback, skip recovery), campaigns, segments from BigQuery reverse ETL.

flowscampaignssegments

BigQuery

Data Warehouse — Joon Solutions

Central analytics warehouse. Meltano ETL (12+ sources), dbt transformations, analytics dashboards. Data transformed for BI.

pipelinesdbtModelskpis

Gorgias

Customer Service

Customer support: email, chat, social media. Chatbot. Emily Thalheimer runs CX.

ticketsmetrics